Privacy Policy | Master’s Touch Exterior Cleaning

Effective Date: October 2023  •  Last Updated: October 2025

Privacy Policy

Master’s Touch Exterior Cleaning (“we,” “our,” “us”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have when you visit roguevalleypressurewashing.com or interact with our services.

Summary: We collect only what we need to deliver quotes and services, communicate with you, and improve our site. We never sell or rent your personal information.

1) Information We Collect

a. Information You Provide

  • Contact details (name, phone) when you request an estimate or service.
  • Service address or general location for scheduling.
  • Project details and messages you submit via forms or phone.
  • Payment info processed by secure third-party providers (we don’t store full card data).

b. Information Collected Automatically

  • IP address, device, browser type, and basic geolocation (city/region).
  • Pages viewed, time on page, referring sites (via analytics & cookies).

Used to secure, improve, and measure site performance.

2) How We Use Information

  • Provide quotes, schedule work, and deliver services.
  • Send service updates, invoices, and receipts.
  • Respond to questions and support requests.
  • Improve our website, ads, and customer experience.
  • Send occasional promotions (you can opt out anytime).

We do not sell or rent personal information.

3) Sharing & Disclosure

  • Service providers: Scheduling, CRM, forms, payments, and communications tools—used only to perform services on our behalf.
  • Legal requirements: When required to comply with law, court orders, or protect our rights and customers.

4) Cookies & Analytics

We use cookies and similar technologies (e.g., Google Analytics) to remember preferences, measure traffic, and enhance performance. You can control cookies via your browser settings; some features may not work without them.

5) Data Retention

We keep personal data only as long as needed to provide services and meet legal, tax, and accounting obligations. Afterwards, we securely delete or anonymize data.

6) Your Rights & Choices

  • Access a copy of your personal information.
  • Request corrections or updates.
  • Request deletion (unless we must keep it for legal reasons).
  • Opt out of marketing messages (service-related messages may still be sent).

To make a request, use the contact options below.

7) Email & SMS Communications

By submitting a form or contacting us, you consent to receive messages related to estimates, scheduling, or service. For marketing texts or emails, you can unsubscribe or reply STOP at any time.

8) Data Security

We use administrative, technical, and physical safeguards to help protect your data from unauthorized access, misuse, or loss. No method of transmission or storage is 100% secure, but we follow industry best practices to reduce risk.

9) Third-Party Links

Our site may link to other websites. We are not responsible for their content or privacy practices. Review the privacy policy of any site you visit.

10) Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their data. If you believe a child has provided information, please contact us to remove it.

11) Changes to This Policy

We may update this policy to reflect changes in our practices or applicable laws. We will post updates on this page with a new “Effective Date.”

12) Contact Us

Questions about this Privacy Policy or your data?

Open Contact Form